OGx successfully partnered with a leading State Human Services Agency to advance their Data Governance Program, delivering maturity assessments, and Data Governance training to mature critical data management capabilities and foster a data-driven culture, over an approximate 10-month engagement.
Client Need & OGx Response
The State Agency recognized the critical need to enhance its data governance practices to ensure data quality, security, and compliance, ultimately supporting the delivery of quality services across the state. Building on the foundations of previous phases, this phase of the engagement focused on maturing these established elements and driving adoption. OGx responded by leveraging its deep expertise in data governance to provide a tailored approach, focusing on strategic implementation, stakeholder engagement, and sustainable practices. In addition to activities mentioned above, this also includes establishing foundational Data Governance Council documents, developing comprehensive training for the Council and across the wider organization, and creating strategic roadmaps.
Key Outcomes & Strategic Value Delivered by OGx
Capability Demonstration
- Provided a clear understanding of current data governance capabilities through the Maturity Assessment Report.
- Empowered Agency staff with essential data knowledge via the Data Literacy Training Curriculum.
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Solidified the governance structure by helping establish the Data Governance Council Charter, By-Laws, and providing targeted training.
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Offered strategic direction with the Data Strategy Roadmap, best practice research, and platform assessments.
Results
✓ Established a clear baseline and path for data governance maturation based on the Maturity Assessment.
✓ Increased data acumen and engagement across the Agency through the Data Literacy Program and Data Governance Council Training.
✓ Provided a robust strategic plan for future data initiatives via the Data Strategy Roadmap.
✓ Enabled informed decisions on technology and practices through tool assessments and best practice research.
Key Future Action Steps
Sustain and mature the Data Governance Program, ensure operational excellence through continued collaboration:
- Ongoing Data Governance Framework Audits and Optimization.
- Continuous Improvement of Data Quality Monitoring and Reporting.
- Streamlined Onboarding and Training for Data Stewards and Users.
- Proactive Data Issue Management and Remediation Processes.
- Stakeholder Engagement and Data Governance Advocacy Strategy.
- Internal Knowledge Transfer and Capability Building for Data Governance within the Agency.
