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Implementation Services

Bridging Strategy to Real-World Results

We build resilient, data-first ecosystems where people, processes, and platforms deliver measurable public value.

We leverage our Advisory, Technology, and Analytics expertise with a data-first, human-centered approach to ensure technology doesn’t just work: it works for you, delivering measurable results.

Our Core Verticals

Specialized expertise across four technology pillars.

ITSM
ServiceNow

We guide agencies through the full lifecycle of ServiceNow implementation, creating a unified “digital government” experience through automated workflows and strategic alignment.

■ Strategic Portfolio Management (SPM)
■ IT Service Management (ITSM)
■ IT Operations Management (ITOM) & Asset Management

CLIENT: LA METRO

IMPACT: 

Implemented ServiceNow SPM to align 300+ stakeholders, enhancing portfolio visibility and streamlining resource allocation across major transit initiatives.

CLOUD
Google Cloud Platform

As a Google Cloud Partner, we design secure, scalable architectures that meet strict compliance standards (FedRAMP, CJIS) and prepare your infrastructure for AI adoption.

■ Secure Cloud Migration & Hybrid Architectures
■ Data Warehousing (BigQuery) & Modernization
■ AI Readiness Assessments & Infrastructure as Code

CLIENT: CITY OF LAKEWOOD

IMPACT: 

Re-architected legacy infrastructure into a hybrid Google Cloud environment, reducing operational downtime risk by over 40%.

GIS
Esri

We transform how agencies utilize location data. From system architecture to public transparency portals, we make data visible, accessible, and actionable.

■ ArcGIS Enterprise Implementation
■ Interactive Dashboards & Public Portals
■ Utility Network Migration

CLIENT: COLORADO DEPT OF PUBLIC SAFETY

IMPACT:

Led the implementation of ArcGIS Enterprise on AWS GovCloud to support secure, cross-departmental collaboration and high-availability GIS applications.

WORK
Asana

We unlock team potential by streamlining collaboration, managing complex projects, and optimizing business processes to ensure strategic goals are met.

■ Licensing & Technical Implementation Support
■ Workflow Optimization & Automation
■ Organizational Change Management & Training

CLIENT: CAVA

IMPACT: 

Provided comprehensive support for Asana licensing, technical implementation, and training to optimize internal brand team processes and IT strategy alignment.

The OGx Approach

A disciplined, phased methodology tailored for sustainable success.

01

Discovery & Mobilization
We begin by validating current architectures and documenting pain points rigorously. We conduct data gathering and stakeholder interviews to ensure we are solving the right problems before we write a single line of code.

02

Iterative Execution
We move from “Proof of Concept” to full-scale deployment using agile cycles. This allows us to configure solutions, migrate data, and validate functionality with continuous feedback, reducing risk and accelerating time-to-value.

03

Sustainable Adoption
Implementation isn’t finished at “Go-Live.” We integrate Organizational Change Management (OCM) from day one, providing role-specific training and knowledge transfer toolkits to ensure your team owns the solution long-term.

Partner with OGx

Let’s discuss how we can align your technology with your mission.

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